FAQ

Do you ship internationally?

Yes, we currently ship to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Macao, Malaysia, Malta, the Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Sweden, Switzerland, Thailand, the United Arab Emirates, the United Kingdom, the United States of America, and Vietnam.


How long will it take to receive my order?

All orders will be shipped within one to three business days of ordering and overall will take the time indicated while placing your order. All shipments will take place from our warehouse in China.


How much is delivery?

We offer free shipping on all orders.


What happens if my order arrives damaged or becomes damaged?

We offer a 1 year warranty on all products purchased through our site.

We ask that you send a picture or video and a description of the damage to info@lughmino.com and we will organise a replacement or refund for your order.


What if I am unhappy with my purchase?

We offer a 30 day money back guarantee on all orders.

If for any reason, you are dissatisfied with your order, please email us at info@lughmino.com and we will organise a replacement or refund for your order.


Do you accept backorders?

We do not currently accept backorders, but if you contact us at info@lughmino.com, we would be happy to give you an estimate on when we plan to have an item back in stock.